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Vortex IQ Nerve Centre tracks 16 KPI pulses for Helcim stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Helcim connector brings the Vortex IQ AI OS to North-American SMBs using Helcim’s interchange-plus payment processing for in-person, e-commerce, and recurring billing. The Nerve Centre tracks 16 KPI pulses covering Success Rate, Decline Rate, 3DS Abandonment Rate, Refund Rate, Chargeback Rate, Dispute Rate, Avg Settlement Time, Pending Payouts, Top Decline Reasons, and Top Payment Methods. Vortex Mind investigates when fee or dispute trends shift; Ask Viq™ answers in plain English with citations back to the transaction. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.